Why this Innovation is Important
Remote monitoring makes it easier to obtain accurate and timely information about the operational performance of a Safe Water Station in real time by uploading data and putting it in the hands of trained operators and managers who can take action before a situation becomes a problem. Remote monitoring also overcomes the challenge of reaching communities in need that are located in out-of-the way areas that lack good roads.
Progress to Date
Our Safe Water Stations in India use reverse osmosis treatment technology, and this type of system must be monitored carefully on a number of parameters to run efficiently. We developed a remote monitoring system to capture real-time data on 21 operational performance criteria for each site. That information is made available to our field partners and staff via the internet to ensure that these systems are providing reliable safe water.
Our Ghana team utilizes different water purification technology due to the water challenges there. Our Accra-based team uses SMS Text Messaging to deliver key data on a variety of operational parameters to ensure their systems are running properly.
How this Contributes to the Long-term Success of our Model
Collecting and evaluating timely and accurate operational and financial information about a Safe Water Station will become more important as we take this model to scale to ensure the long-term viability of each community-led station. Remote monitoring puts the information in the right hands at the right time to maintain quality and reliability. With hundreds of stations operational in the field, remote monitoring provides an essential tool to the ongoing service and maintenance support structure to keep safe water flowing.
We are exploring ways to further reduce cost and improve both the reliability and durability of the sensors installed in our Safe Water Stations. A business analytics platform is also in development to distill the data in useful ways to make it easier and more efficient for decision makers to deploy resources to keep systems running smoothly.